MARYLAND METRICS - TERMS and CONDITIONS of SALE
Also applies to METRICSHOP.COM and SPACELY-SPROCKETS.COM products
TERMS AND CONDITIONS OF SALE APPLYING TO PRODUCTS SOLD BY
ACCEPTANCE OF ANY PRODUCTS DELIVERED HEREUNDER SHALL CONSTITUTE
BUYERS AGREEMENT TO SAID TERMS AND CONDITIONS. NO CONDITIONS STATED
BY BUYER IN ITS OFFER OR ACCEPTANCE SHALL BE BINDING ON MARYLAND
METRICS IF IN CONFLICT WITH, INCONSISTENT WITH, OR IN ADDITION
TO MARYLAND METRICS TERMS AND CONDITIONS.
TERMS: COMMERClAL, INDUSTRlAL AND GOVERNMENT ACCOUNTS - New
accounts receive regular terms, 30 day's net, whenever satisfactory
credit rating is available and has been verified; otherwise, C.O.D.
shipments will be made until credit is established. A 1 1/2% per
month service charge will be added on invoices not paid when due.
Visa, Mastercard, American Express and Discover are also accepted.
TERMS: PRIVATE INDIVIDUALS - Use check, money order, Visa,
Mastercard, American Express or Discover. For C.O.D. orders; a
50% deposit is required.
MINIMUM PURCHASES -- Effective February 1, 2016: $25.00 minimum order applies to open
account, charge card and C.O.D. purchases. (Some product lines will have
different minimum orders)
WILL CALL -- MINIMUM PURCHASES -- $1.50 on Will Call, C.O.D.
purchases that have been ordered by phone, mail, email, or fax
PRIOR to pick up. Items other than those on our posted 'popular
items list' are subject to a $5.00 line Item minimum. $25.00 minimum
order applies to all open account and charge card purchases.
CLAIMS - All claims for shortages, damages or defects must
be made within 5 days of receipt of goods. All claims must include
our invoice or packing list number, and customer purchase order
number. For UPS damaged shipments: notify your local UPS office;
then advise us so that a replacement shipment may be made. For
truck shipments: shippers are not responsible for goods damaged
or lost by motor freight carriers. If your shipment is damaged
or short, have it noted by the carrier on the delivery receipt.
Without this notation, you accept goods at your own risk.
RETURNS - Unauthorized returns will not be accepted. All returns
must have our PRIOR APPROVAL, a Return Authorization Number, and
a copy of our invoice or packing list. Returned goods that are
normally stock items, and in normal on-hand quantities; and are
not being returned due to our error are subject to a 15% restocking
charge with a $5.00 minimum charge. Returned goods must be returned
with their shipping charges prepaid. Goods that have been altered
to customer specifications; or are not normally stock items; or not
in normal on-hand quantities may be subject to a larger restocking
charge, or may not be eligible for return. No goods are eligible
for return authorization numbers later than 30 days after receipt
SPECIAL ORDERS - Special orders must be confirmed in writing,
cannot be canceled without our written consent; are payable in
advance and are not eligible for return. A 10% plus or minus fulfillment
quantity will apply to special orders.
SALES TAX -- 6% Maryland state sales tax will be added to
invoices of customers with Maryland shipping addresses; unless
we have a valid Maryland tax exemption certificate on file; or
it is indicated as a tax exempt sale on the customer purchase
order. C.O.D. or Credit card orders for Maryland addresses, or
for customer pick up, that are for less than $200.00**, are not eligible
for the Maryland sales tax exemption. **Unless delivered by
PRICE CHANGES - All prices are subject to change without notice.
Should a price increase in excess of 15% of the quoted price occur,
then we will ask for your approval before shipping. Invoice prices
SHIPPING - Shipping will be via UPS or Parcel Post where the
weight or size of the shipment allows. Motor freight will be used
as an appropriate alternative. Other shipping services such as
air freight, air UPS, courier, etc. are also available. Back orders
will automatically be created for items out of stock; unless specifically
authorized by the customer to cancel. For shipments outside the
U.S.A.; full shipping charges, insurance, and documentation will
be charged. All shipments are F.O.B. our main warehouse; Baltimore,
Maryland unless otherwise specified. All shipments will be insured,
and the insurance charges added to the shipping charges.
DELIVERY - We will not be liable for any additional charges
or legal action for late deliveries. Delivery dates as promised
are correct to the best of our knowledge at the time of order
TELEPHONE, FAX & EMAIL ORDERING SERVlCE - The phone order
department is open from 8:30 A.M. to 5:30 P.M. Monday through
Friday. Orders and inquiries may be faxed or emailed at anytime.
WILL CALL - The will call department is open for customer
service from 10 A.M. to 5:30 P.M. Monday through Friday.
CERTIFICATES OF COMPLIANCE - Certificates of compliance may
be provided at no charge; provided that notice and acceptance
of their need, and of their availability is given at the time
of quotation and also at the time of ordering. Requests for certificates
after shipment has been made may not be possible due to the loss
of traceabilty. Full certifications (chemicals & physicals)
are subject to charges as quoted.
LIMITED WARRANTY: All materials are fully warranted against
defects in material or workmanship for 90 days from the date of
the receipt of materials. All warranties, express, implied, statutory
or otherwise, including warranties to merchantability, and as
to the fitness of the goods for particular purpose, and any warranty
implied by custom or usage, are hereby expressly excluded. The
company neither assumes nor authorizes any person nor agent to
assume any liability nor to alter the terms of the foregoing disclaimer,
other than a senior manager of the company who must do so in writing
in order for it to be binding upon the company.
LIABILITY: The price of the defective item is the limit of
our liability. All technical information & descriptions in
our catalog, or in manufacturers' catalogs have been furnished
for your convenience only. The technical information should be
carefully examined by the customer or user as to the suitability
of the goods before their use. We do not warrant or represent
that the merchandise complies with the provisions of any law,
particularly including the Walsh-Healey Public Contracts Act,
and the Occupational Safety & Health Act of 1970, and regulations
promulgated thereunder, unless the manufacturer so warrants. Dimensions
may be changed without notice; at the discretion of the manufacturer.
Clerical and other inadvertent errors are subject to correction.